Continuous Assets quality governance for Jira Service Management

Assets Quality Guard for JSM Assets

Give Assets administrators a clear operating view of CMDB trust before incomplete, stale, or weakly related records break request forms, imports, automation, reports, or audit evidence.

Install from Marketplace Review workflow coverage

Dashboard

Quality governance overview

Succeeded

Score

87%

Findings

142

Severe

18

Top risk: Request / portal remediation

Workflow-impact context

Prioritize CMDB cleanup by the workflows that depend on it.

Assets quality work competes with daily administration. Assets Quality Guard connects each finding to the operational surface at risk, so cleanup starts where service delivery and evidence depend on reliable data.

Request / portal

Reduce empty object pickers, poor filtering, missing customer context, and request handling exceptions.

Import / sync

Verify stable identifiers, source freshness, user fields, and reference data before imports drift.

Automation / AQL / API

Find brittle attributes and relationships before smart values, scripts, or AQL consumers return incomplete data.

Reporting / export

Improve confidence in lifecycle, owner, identifier, and relationship fields used in dashboards and CSV exports.

Audit / change

Surface stale services, missing ownership, and weak dependency evidence before change or audit review.

CMDB hygiene

Keep broad object health visible when a record is not yet tied to a specific downstream workflow.

Operating model

A repeatable quality process for Assets administrators.

Establish policy coverage, assess object data continuously, and export evidence-backed remediation work without changing customer Assets records.

Discover

Read your Assets model

Cache workspaces, schemas, object types, attributes, cardinality, labels, references, and AQL filters needed for policy-aware assessment.

Govern

Apply policy coverage

Use schema and object-type policies for required attributes, stale objects, relationship expectations, and import readiness.

Assess

Run scheduled scans

Prioritize findings by severity and workflow-impact context, with status that persists across scan history and remediation work.

Remediate

Export clean queues

Hand teams a CSV queue with object keys, attributes, evidence, recommended remediation, and impact explanations.

Policy coverage

Coverage for the records that carry service management work.

Start from administrator and workflow-specific policy coverage, then tune object-type policies to the data model already in JSM Assets.

CMDB trust baseline

Broad ownership, lifecycle, identifier, and freshness checks for administrator-led hygiene coverage.

Request fulfillment readiness

Portal visibility, object selection, request type filtering, and customer or agent context signals.

Import and sync readiness

Assets-side identifiers, source timestamps, user attributes, and reference fields used to reconcile imports.

Automation and AQL reliability

Attributes and references that make automation rules, smart values, scripts, and API consumers less brittle.

Reporting and export confidence

Owner, lifecycle, identifier, location, vendor, and relationship fields needed for dependable reporting.

Change and audit evidence

Ownership, lifecycle state, dependency, criticality, and freshness signals used in change review.

Atlassian-native trust

Built for controlled administration, not unmanaged data movement.

The app assesses Assets data and guides remediation without creating, updating, or deleting customer Assets objects. Findings remain focused on compact evidence, status, and remediation ownership.

  • OK Read-only assessment for Jira Service Management Assets records
  • OK Runs on Atlassian Forge with no external egress for app data
  • OK Findings include compact evidence and recommended remediation
  • OK Severity and status are always text-labeled, not color-only signals

Atlassian Marketplace

Add continuous Assets quality governance to Jira Service Management.

Install Assets Quality Guard to review CMDB reliability, identify workflow-impacting findings, and export a remediation queue for the teams that own the cleanup.

Request access

Talk with us about your Assets data quality process.

Share where JSM Assets governance is most fragile today, and we will follow up by email.